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Life is too short for bad internet. Itching to switch Internet Service Providers? No problem - we've got you covered. Whether you are relocating to a new area, are unsatisfied with your current ISP, or simply prefer our affordable internet options - switching to Mweb has never been easier!

Steps to Switch Your Fibre

  • Sign Up for Mweb Fibre

    Place your order with us. You can sign up online or have a chat with one of our friendly sales agents.

  • Cancel Your Existing Service

  • Existing Service Cancelled

  • Enjoy Your New Connection

4 Easy Ways to Order

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Sign Up Yourself
Simply enter your address, choose your favourite package and select "Switching from another ISP" when completing your order.
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Call Us
Our friendly sales team are just a call away, ready to answer your every question and sign you up in a flash.
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Let Us Call You
Prefer for us to call you? Simply leave your details and one of our sales team agents will drop you a call.
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Live Chat
Rather want to chat to an agent on Live Chat? No problem!
Our affordable Fibre packages
Browse our reliable, fast Fibre packages below.
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Questions? We've got the answers

  • How long will it take to switch?

    Your existing ISP's cancellation notice period will determine how long the switching process will take, as we will need to wait until your current service is cancelled. You can request that they release the line as soon as possible after cancellation.

    As soon as they release your line, we will complete the switch. Should you receive confirmation that the line is released before we activate your service, you can let us know so we can speed up the process.

  • Will there be any downtime?

  • What happens if I'm moving to a new Fibre Network Operator?

  • Do I need a different router?

  • What if I removed my Fibre box (ONT) or it was damaged?

  • Will I be without internet during the cancellation notice period?

  • Will my ISP charge me anything to cancel?

Switch to Mweb

Switching to an affordable Mweb Fibre internet connection has never been this easy!